Overview of the email addresses you can use to submit invoices to eConnect and how forwarding works.
You can submit invoices from any email address that is known to your eConnect organisation. There is no limit on the number of email addresses you can use, but the address must be registered in the platform.
When your organisation is activated, you get two fixed email addresses:
<chamber-of-commerce-number>@inkoopfacturen.econnect.eu<chamber-of-commerce-number>@verkoopfacturen.econnect.euYou send invoices to these addresses. The platform processes the attachments automatically and delivers them to your Inbox (purchase) or Sent folder (sales).
The default settings of these addresses are not always tuned to your specific preferences. Check whether the correct settings are configured, or create a new address via the Email Receiver that you can configure exactly as you want.
When creating or updating an email address in the platform, you choose a whitelist type. This determines which senders are allowed to submit to that address:
Want a supplier to submit invoices directly? Then set up a trusted sender. The platform generates a unique email address that you pass on to the supplier.
You can also forward invoices from your own mailbox. Read the forwarding tips in the article on submitting purchase invoices.
Submitting invoices via a scanner or other system? The email address of that system must be known to eConnect. The easiest way is to set up a trusted sender for the scanner's email address.
Error messages are by default sent to the email address from which the invoice was submitted, unless you change this manually. Make sure this address has a working mailbox that someone reads.
Want suppliers to submit invoices directly? Set up a trusted sender so their emails are processed automatically.
Submit your first invoice