The transition to e-invoicing depends on the cooperation of your suppliers. WeConnect is eConnect's proven programme for activating suppliers. Result: more than 90% adoption within 3 months.
Activate suppliers, don't push them
WeConnect combines technology with personal guidance. Suppliers receive a multilingual portal with step-by-step instructions, and the eConnect team actively guides them through the registration process.
WeConnect follows a structured five-step approach: analyse, advise, communicate, activate and control. First, eConnect processes the entire supplier base and compares each supplier's actual sending method with the optimal method. On that basis, a tailored policy recommendation is drawn up, including a communication plan and an estimate of the expected success rate. Suppliers are then invited via a multilingual portal with personalised instructions per software package. eConnect has instructions for more than 200 software packages, meaning virtually every supplier has a suitable implementation path available. Suppliers who do not respond are followed up by telephone through the activation desk. In the control phase, the monitoring system tracks progress continuously and flags any supplier falling back to PDF delivery automatically.
WeConnect has been deployed at dozens of organisations and consistently delivers high adoption scores. Typical results are more than 90% activation of the invited suppliers within 3 months, a substantial decrease in PDF invoice volume and measurable acceleration of invoice processing.
The WeConnect portal is available in Dutch, English, German and French. Suppliers receive instructions in their own language and can complete the entire registration process without a language barrier. This is particularly relevant for organisations with international suppliers.
Suppliers who do not have their own accounting software can create a free account on the eConnect invoice portal directly via WeConnect. This way, every supplier, regardless of size or technical maturity, can send e-invoices. This significantly lowers the threshold and explains the high adoption scores.
The activation rate with WeConnect is consistently above 90% within 3 months of the programme's start. That percentage is the result of a combination of technology and personal guidance. The multilingual portal makes registration accessible, the targeted communication removes barriers, and the eConnect team actively follows up with suppliers who have not yet been activated.
Experience shows that the first contact is decisive: suppliers who receive a clear invitation with a link to a simple registration process respond in most cases within a week. For the remaining group, eConnect deploys targeted reminders and phone follow-up. The 90% rate has been measured across dozens of programmes at organisations ranging from SME to enterprise.
Suppliers without their own accounting software can create a free account on the eConnect invoice portal directly via WeConnect. The portal provides a complete invoicing environment: create invoices, send via Peppol and track the status.
The registration process takes less than fifteen minutes. The supplier receives step-by-step instructions in their own language via the WeConnect portal, creates an account, verifies the organisation and can immediately send the first invoice. There are no costs for the supplier for creating the account.
The portal is available in Dutch, English, German and French. Suppliers receive the invitation and instructions in their own language. The entire registration process, including the help information and FAQ, is translated.
Multilingual support is particularly valuable for organisations with international suppliers. A German supplier sees the portal in German and can complete the entire process without a language barrier. This significantly lowers the threshold and contributes to the high adoption scores. If a specific language is not available, eConnect can add it upon request.
A typical WeConnect programme takes 3 months from start to report. The first weeks are spent mapping the supplier base and prioritising the outreach. Suppliers are then invited in batches, with the highest volumes first. The eConnect team monitors progress weekly and sends targeted reminders to suppliers who have not yet been activated.
After 3 months, your organisation receives a report with the activation percentage, an overview of the remaining suppliers and recommendations for next steps. For the residual group, eConnect offers the option to schedule additional communication rounds. The timeline can be shorter with a smaller supplier base or longer with complex international programmes.
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See also: Invoice portal · E-invoicing · Software integrations